The connection: VoIP headsets connect directly to your computer ( softphone) or other VoIP devices (e.g. The microphone may incorporate noise reduction or sound processing features to better capture your voice. It converts your voice (or other sounds) and converts them into electronic signals. The microphone: Again, this is a device you are probably fairly familiar with. They are usually covered with soft foam or padding for comfort, but in-ear and on-ear options are also available. The earpiece: Just like every headset or headphones you’ve ever worn, your VoIP phone headset has either one or two speakers which convert electronic signals into audible sounds. There are 3 main components of a VoIP headset: the earpiece(s), the microphone, and the computer connection. Here's our rundown of the key elements to look out for and match against your business needs. It comes down to knowing which features you need and which you don't need. The more you know about headsets, the better equipped you'll be to choose the right ones for your company. Even in loud work environments, an optimally-positioned headset microphone and Noise Cancelling technology means you can continue with your everyday tasks with no hassle. Improve the clarity and audio quality of your calls. This can be a great benefit if taking queries or answering questions and also allows you to multitask and improve productivity. Continue to work on other tasks while you take calls. As well as avoiding the tiring discomfort of juggling a desk phone handset, a VoIP headset allows you keep your natural posture while making a call, preventing any negative impacts from holding a traditional handset in an awkward pose for some time.įree up your hands. Move freely around your office or other work environment without the hassle of wired connections. Be ready to speak at a moment's notice, without needing to continuously pick up and put down the phone throughout the day. With a phone headset you can improve both internal and external business communications: If you frequently take a high volume of calls one of the main ways to improve efficiency is via VoIP headsets. In a fast paced office, managing your communications process effectively is huge part of the every day working environment.
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